Hi Diane & John
Just a note to express our sincere thanks for everything you have done regarding our new kitchen. This is the second kitchen you have designed for us this time surpassing the first which we thought would of been a tough call. However from the moment we approached you our needs and requirements where understood and translated into a perfect environment that we love.
You even manage to know what we needed or didn’t and guided us towards the best possible outcome. I don’t think we are the easiest clients as both Mark and I agree on very little and with a grown up son also stating his opinions the individual requirements and expectations seemed impossible and difficult to re-produce however you exceed all our demands and expectations.
The individuality of our kitchen is demonstrated in the unique granite and appliances that you installed especially the hot water tap and the sparkling / filter water supply. You have also saved me from the toast crumbs that I despised giving a solution to an everyday nuisance.
Once installed you even managed to teach us how to get the best from our new appliances when we attended a cookery demonstration at your show rooms. Your attention to detail is enviable although it is your after sales service that has left us with the feeling of having made the best decision with regard to engaging your service.
Should we ever require another kitchen we will have no hesitation is asking you to design and supply.
Hope you are all well. Best regards
Mark & Diane